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Terms of Service

Last updated: May 5, 2026

Contents

  1. Introduction & Acceptance
  2. Definitions
  3. Account Registration
  4. Subscription Plans & Billing
  5. Cancellation & Refunds
  6. Acceptable Use
  7. Intellectual Property
  8. AI-Generated Content
  9. Privacy
  10. Disclaimer of Warranties
  11. Limitation of Liability
  12. Indemnification
  13. Termination
  14. Governing Law
  15. Changes to Terms
  16. Contact

01Introduction & Acceptance

Welcome to TechPackr. These Terms of Service ("Terms") form a binding legal agreement between you ("you", "User") and [LEGAL ENTITY NAME], with registered address at [REGISTERED ADDRESS] and tax ID [NIF/CIF] ("TechPackr", "we", "us"), governing your access to and use of the techpackr.ai website, application and related services (the "Service").

By creating an account, accessing the Service, or clicking "I agree", you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

02Definitions

  • Service: the techpackr.ai platform, including the website, the editor application, AI features, mockup library, and PDF export.
  • Account: the personal account a User creates to access the Service.
  • Subscription: any paid plan (Basic, Studio or Brand) on a monthly or annual basis.
  • User Content: any data, designs, images, text, fabric specifications or other materials uploaded or generated by the User using the Service.
  • AI Output: content (e.g., suggested measurements, BOM, specs) generated by automated AI features in response to User input.

03Account Registration

To use most features of the Service you must create an Account. You agree to:

  • Provide accurate, current and complete registration information.
  • Be at least 18 years old, or have the legal capacity to enter into a contract under your applicable jurisdiction.
  • Keep your credentials confidential and notify us immediately of any unauthorised access.
  • Be solely responsible for all activity under your Account.

We reserve the right to suspend or close accounts that violate these Terms or are inactive for a prolonged period.

04Subscription Plans & Billing

The Service is offered through three subscription plans:

  • Basic — €10/month (or €8/month billed annually).
  • Studio — €25/month (or €20/month billed annually).
  • Brand — €79/month (or €63/month billed annually).

Prices are shown in Euro (€) and may not include applicable VAT, which will be added where legally required and shown at checkout.

Payment is charged in advance for each billing period (monthly or annual). Subscriptions renew automatically at the end of each period unless cancelled. Payments are processed by our third-party payment provider (e.g., Stripe); we do not store full card numbers on our servers.

05Cancellation & Refunds

You may cancel your Subscription at any time from your Account. Cancellation takes effect at the end of the current paid period; you will retain access until that date.

Right of withdrawal (consumers in the EU). Where you act as a consumer, you have a 14-day right of withdrawal under EU/Spanish consumer law (Real Decreto Legislativo 1/2007). However, by activating a paid Subscription and starting to use the digital service before the end of the withdrawal period, you expressly request that performance start immediately and acknowledge that you may lose this right once the service has been fully provided, in accordance with art. 103.m of the same law.

Outside this right of withdrawal, fees already paid are non-refundable except where required by mandatory law.

06Acceptable Use

You agree not to:

  • Use the Service for any illegal, fraudulent, defamatory or infringing purpose.
  • Upload content that violates third-party intellectual-property, privacy or publicity rights.
  • Reverse engineer, decompile, or attempt to extract the source code or AI models of the Service.
  • Resell, sublicense or commercially redistribute access to the Service without our written permission.
  • Send spam, run automated requests at abusive rates, or attempt to disrupt the integrity or security of the Service.
  • Use the Service to develop a competing product or to train competing AI models.

07Intellectual Property

Our IP

The Service, including its software, design, logos, mockup library, trademarks and all related materials, is owned by TechPackr or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Service for the duration of your Subscription, solely for your internal business purposes.

Your Content

You retain all rights to your User Content. You grant us a limited, worldwide, royalty-free licence to host, store, process and display your User Content solely as necessary to provide the Service to you (including AI processing, storage, and PDF export). We do not claim ownership of your User Content.

08AI-Generated Content

The Service uses artificial-intelligence features to assist with techpack generation, including suggested measurements, fabric specifications, BOM and similar outputs. You acknowledge that:

  • AI Output is generated automatically and may contain inaccuracies. You are solely responsible for reviewing, validating and using AI Output before relying on it for production.
  • To the maximum extent permitted by law, ownership of AI Output produced from your inputs is assigned to you upon generation, subject to your compliance with these Terms.
  • We may, in aggregated and anonymised form, use User inputs to improve the Service and our AI models, except where such use is prohibited by law or by your Subscription tier.

09Privacy

Our processing of personal data in connection with the Service is governed by our Privacy Policy, which forms part of these Terms.

10Disclaimer of Warranties

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of AI Output. We do not guarantee that the Service will be uninterrupted, error-free or free of harmful components.

Nothing in these Terms excludes or limits any consumer rights that cannot lawfully be excluded or limited.

11Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall TechPackr or its affiliates be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill arising out of or in connection with the Service.

Our aggregate liability under or in connection with these Terms shall not exceed the total fees paid by you to TechPackr in the twelve (12) months preceding the event giving rise to the claim.

12Indemnification

You agree to defend, indemnify and hold harmless TechPackr from and against any claims, damages, losses or expenses (including reasonable legal fees) arising out of (i) your User Content, (ii) your violation of these Terms, or (iii) your violation of any third-party right.

13Termination

You may terminate your Account at any time by cancelling your Subscription and deleting your Account. We may suspend or terminate your Account, with or without notice, if you breach these Terms, fail to pay, or use the Service in a way that creates risk or liability for us or other users.

Upon termination, your right to use the Service ceases immediately. We may delete your User Content after a reasonable retention period, as described in the Privacy Policy.

14Governing Law & Jurisdiction

These Terms are governed by the laws of Spain. For business users, any dispute shall be submitted to the exclusive jurisdiction of the courts of [CITY OF JURISDICTION], Spain. Where you act as a consumer, mandatory consumer-protection rules of your country of residence shall apply, and you may bring proceedings in the courts of your domicile.

15Changes to These Terms

We may update these Terms from time to time. If a change is material, we will notify you by email or through the Service at least 30 days before it takes effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16Contact

For questions about these Terms please contact us at Support@techpackr.ai.

Note — Please review the placeholders highlighted above (legal entity name, address, tax ID, jurisdiction) and replace them with your real corporate information before publishing.
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